Privacy Policy

1. Introduction

Welcome to SayHelo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application and services.

2. Information We Collect

2.1 Information You Provide

• Account information (username, email, phone number, date of birth)
• Profile information (photos, bio, interests, location)
• Messages and communications with other users
• Payment information for premium features
• Verification documents for identity verification

2.2 Automatically Collected Information

• Device information (device type, operating system, unique identifiers)
• Usage data (features used, time spent, interactions)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our services
• To match you with compatible users using our AI matchmaking algorithm
• To process transactions and send notifications
• To improve and personalize your experience
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations
• To communicate with you about updates and promotional offers

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Other users (profile information you choose to make visible)
• Service providers who assist in operating our platform
• Law enforcement when required by law
• Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and data
• Opt-out of marketing communications
• Restrict or object to certain data processing

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and fraud prevention purposes.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn that an account belongs to a minor or is being used to exploit a child, we may remove the account, restrict access, and take further action under our Child Safety Standards.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: